Privacy Policy

At Crystel Market Research Pvt. Ltd. ("Crystel," "we," "us," or "our"), we are dedicated to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services. By using our website or services, you consent to the practices described in this Privacy Policy.

Information Collection

We may collect the following types of personal information:

Contact Information:This includes your name, email address, phone numbers, and other contact details that you voluntarily provide to us when you register, subscribe to our newsletters, or contact us through our website.

Demographic Information:We may collect demographic details such as age, gender, and location.

Survey Responses:When you participate in our research surveys, we collect the information and responses you provide.

Website Usage Information:We may gather information about your interactions with our website, such as your IP address, browser type, referring/exit pages, and operating system, for analytical and statistical purposes.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing the services you request.
  • Conducting research and analyzing data to enhance our services.
  • Sending you newsletters, promotional materials, and other communications, but only with your explicit consent. You can opt out at any time.
  • Customizing and improving your experience on our website.
  • Responding to your inquiries and providing customer support.
  • Complying with legal and regulatory requirements.

Information Sharing

We do not sell, rent, or share personal information with third parties for their marketing or promotional purposes. However, we may share your information in the following situations:

Service Providers:We may share your information with third-party service providers who assist us in delivering our services. These providers are bound by confidentiality and security obligations.

Legal Obligations:We may disclose your information when required by law, regulation, or legal process.

Business Transfers:In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of that transaction.

Data Security

We employ reasonable measures to protect your personal information from unauthorized access, loss, or misuse, including encryption, firewalls, and system monitoring. However, while we strive to protect your data, no method of data transmission or storage is entirely secure.

Third-Party Links

Our website may contain links to third-party websites or services not under our control. We are not responsible for the privacy practices or content of such websites. We recommend reviewing their privacy policies before sharing personal information.

Data Retention

We retain personal information only as long as necessary to fulfill its intended purposes or as required by law. Once no longer needed, we securely dispose of it.

Children's Privacy

Our website and services are not intended for children under 18. If we become aware of personal information collected from a child, we will promptly delete it.

Updates to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or industry standards. We will post any changes on our website with the last updated date.

Your Rights

You have rights regarding your personal information under applicable privacy laws. This includes the right to access, correct, update, or delete your information and to withdraw consent or restrict processing. You can exercise these rights by contacting us.

Consent

By using our website or providing us with your personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy.

Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the provided contact information on our website or at privacy@crystelresearch.com

We will address your inquiries promptly.

In summary, our Privacy Policy outlines how Crystel Research collects, uses, and protects personal information, as well as your rights and options regarding your personal information. We take data privacy and security seriously and are committed to ensuring the confidentiality and integrity of the personal information we collect.